Privacy Policy

At Subhamm Digital, we respect your privacy and are committed to protecting the personal information you share with us when you visit our website, create an account, make a purchase, contact us, or use our services.

This Privacy Policy explains what information we collect, how we use it, and the choices available to you.

1. Information We Collect

When you use our website, we may collect information such as:

Name
Mobile number
Email address
Billing and shipping address
Account/login information
Order and purchase details
Product enquiries
Payment and transaction information
IP address, browser type and device information
Website activity and cookie information
Communications sent to us through forms, WhatsApp, email or other channels

For security purposes, payment card, UPI or banking information may be processed directly by our authorised payment service providers. We do not intentionally store complete card or banking credentials on our website.

2. How We Use Your Information

We may use your information to:

Process and fulfil your orders
Arrange shipping, delivery, returns or refunds
Create and manage your customer account
Communicate regarding an order or enquiry
Provide customer support
Handle requests relating to buying, selling or repairing camera equipment
Prevent fraud, misuse and unauthorised transactions
Maintain business and transaction records
Improve our website, products and customer experience
Send offers or promotional communications where permitted or where you have chosen to receive them
Meet applicable legal, tax, accounting and regulatory requirements

3. Pre-Owned Products

Subhamm Digital deals in pre-owned cameras, lenses and related photography equipment.

Where customers contact us to sell, exchange or trade equipment, we may collect information reasonably necessary to evaluate the product, contact the customer, verify the transaction and maintain appropriate business records.

Please avoid sending unnecessary personal or confidential information with product photographs or enquiries.

4. Cookies

Our website may use cookies and similar technologies to:

Keep the website functioning properly
Remember shopping-cart contents
Maintain login sessions
Save preferences
Understand website performance and traffic
Improve the shopping experience
Measure advertising or marketing performance where applicable

You may disable or control cookies through your browser settings. Certain website functions may not work correctly if essential cookies are disabled.

5. Payments

Payments may be processed through third-party payment gateways or financial service providers.

When you make a payment, relevant transaction information may be shared with these providers to complete and verify the transaction. Their handling of your information may also be governed by their respective privacy policies and terms.

6. Sharing of Personal Information

We do not sell or rent your personal information.

We may share information only where reasonably necessary with service providers such as:

Payment gateways
Courier and logistics partners
Website hosting and technical service providers
Customer communication services
Analytics or marketing platforms used by us
Accountants, professional advisers or authorised service providers

Information may also be disclosed when required by applicable law, court order, governmental authority or lawful regulatory request.

7. Data Security

We take reasonable technical and organisational precautions designed to protect personal information from unauthorised access, misuse, alteration, disclosure or loss.

However, no website, internet transmission or electronic storage system can be guaranteed to be completely secure.

8. Data Retention

We retain personal information only for as long as reasonably required for the purpose for which it was collected, including order fulfilment, customer support, accounting, taxation, fraud prevention, dispute resolution and applicable legal requirements.

Information that is no longer required may be deleted, anonymised or securely archived as appropriate.

9. Your Choices and Rights

Subject to applicable law, you may contact us to:

Request information about personal data held by us
Request correction of inaccurate or incomplete information
Request deletion of information where applicable
Withdraw consent for processing based on consent
Opt out of promotional communications
Raise a privacy-related grievance or complaint

Certain information may need to be retained where required for legal, tax, accounting, fraud-prevention or legitimate transaction-record purposes.

10. Marketing Communications

If you receive promotional emails, messages or other marketing communications from us, you may request to stop receiving them at any time.

Transactional communications relating to an order, payment, delivery, return, repair or customer-service request may still be sent where necessary.

11. Third-Party Links

Our website may contain links to third-party websites, social-media platforms or services.

Subhamm Digital is not responsible for the privacy practices, security or content of external websites. We recommend reviewing their respective privacy policies before providing personal information.

12. Children’s Privacy

Our website and products are intended primarily for general consumers and are not designed for knowingly collecting unnecessary personal information from children.

Where applicable, personal data relating to children will be handled in accordance with applicable law.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our website, business practices, technology or applicable legal requirements.

The latest version will be published on this page with the updated date.

14. Contact & Privacy Grievances

For questions, requests or complaints relating to this Privacy Policy or your personal information, contact:

Subhamm Digital
Website: subhammdigital.com
Email: Subhammdigitalwebuydigitals@gmail.com
Address: 26A/30,Vishal Market, Kucha Choudhary, Chandni Chowk Rd, opposite State Bank of India, Lajpat Rai Market, Chandni Chowk, New Delhi, Delhi 110006

We will make reasonable efforts to review and address privacy-related requests and grievances in accordance with applicable law.

By continuing to use this website or by providing your personal information to us, you acknowledge that you have read this Privacy Policy.